About Empavia Care

Empowering Lives Through Compassionate Care

At Empavia Care, we believe every individual deserves the opportunity to live independently, pursue their dreams, and participate fully in their community. Since our founding, we've been dedicated to providing personalised NDIS support services that put dignity, choice, and empowerment at the heart of everything we do.

Start Your Journey With Us
Disabled hispanic child is sitting in his wheelchair, holding a flower and smelling it, while his mother sits next to him and looks at him with love
Person-Centered Care
Excellence in Care
Recognized quality

Our Foundation

Our mission, vision, and values guide everything we do, ensuring that every individual we support receives care that truly makes a difference.

Our Mission

To empower individuals with disabilities to live independently and confidently by providing personalised, high-quality NDIS support services that promote choice, dignity, and inclusion in all aspects of life.

Our Vision

A world where every person with a disability has the opportunity to thrive, participate fully in their community, and achieve their personal goals with the support and respect they deserve.

Our Values

Respect, compassion, integrity, empowerment, and excellence guide our approach. We believe in treating every individual with dignity and providing support that honors their unique journey and aspirations.

Our Story

Empavia Care was founded in 2018 with a simple but powerful belief: every person deserves to live their life with dignity, independence, and the support they need to achieve their dreams.

Our founders, having witnessed firsthand the challenges faced by individuals with disabilities and their families, were determined to create a different kind of care provider – one that truly puts people first.

What started as a small team with big hearts has grown into a trusted NDIS provider, but our core philosophy remains unchanged: we're not just providing services, we're building relationships and empowering lives.

Meet Our Leadership Team

Our experienced leadership team brings together decades of expertise in disability support, healthcare, and community services.

Sarah Mitchell

Chief Executive Officer

With over 15 years in disability services, Sarah is passionate about creating person-centered support that truly makes a difference in people's lives.

Dr. Michael Chen

Clinical Director

A registered healthcare professional with expertise in allied health, Dr. Chen ensures our services meet the highest clinical standards.

Emma Rodriguez

Operations Manager

Emma coordinates our daily operations and ensures every participant receives consistent, high-quality support from our team.

What Makes Our Team Special

Our team members are carefully selected not just for their qualifications, but for their genuine commitment to making a difference.

Qualified Professionals

All team members hold relevant qualifications and undergo continuous professional development.

Passionate Carers

We hire people who genuinely care and are committed to making a positive impact.

Safety First

Comprehensive background checks, training, and ongoing supervision ensure your safety.

Team Collaboration

We work together as a cohesive team to provide seamless, coordinated support.

Certifications & Compliance

We maintain the highest standards of quality, safety, and compliance to ensure you receive exceptional care.

NDIS Registered

Fully registered NDIS service provider with all necessary certifications and compliance standards.

Quality Assured

Regular quality audits and continuous improvement processes ensure exceptional service delivery.

Safety Certified

Comprehensive safety protocols, risk management, and emergency response procedures in place.

Privacy Protected

Full compliance with privacy laws and strict confidentiality protocols to protect your information.

Disabled woman talking with clients over the phone from her office using headset to offer assistance in customer service
98%
Satisfaction Rate
50+
Support Workers
24/7
Availability

Our Person-Centered Approach

We believe that exceptional support starts with truly understanding each person as an individual. Our approach is built on respect, choice, and empowerment.

Individual Assessment

Comprehensive assessment of your unique needs, goals, and preferences to create a truly personalised support plan.

Collaborative Planning

We work with you, your family, and other professionals to develop support strategies that align with your life goals.

Continuous Review

Regular reviews and adjustments ensure your support evolves with your changing needs and aspirations.

Outcome Focused

Everything we do is designed to help you achieve your personal goals and live the life you want.

Ready to Experience the Empavia Care Difference?

Join hundreds of individuals and families who have chosen Empavia Care for personalised, compassionate NDIS support services. Let's start your journey together.

Free Consultation

Start with a no-obligation discussion about your needs and goals.

Perfect Matching

We carefully match you with support workers who suit your personality.

Quick Start

Support services can begin within days, not weeks.

Ongoing Support

24/7 support and regular check-ins ensure everything runs smoothly.

Get In Touch